Safehouse Coordinator
We're hiring for a Safehouse Coordinator to run the day to day of our safehouses in the North East - which provide a safe space for survivors of Modern Day Slavery.
Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.
Role Summary:
We are looking for an Accommodation Coordinator to oversee the work of our safehouses in the North East. Our Accommodation teams work to provide a safe and secure place for Survivors of Modern Day Slavery who have nowhere else to go. Accommodation Coordinators are organised and caring. They assist with the management of the service to our accommodation services users by supporting current advocates with their cases, offering guidance and instruction and helping train and induct new caseworkers. In addition to this they will complete administrative and health and safety duties in line with The Salvation Army Modern Slavery Contract.
Responsibilities:
- Management of advocates in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests.
- Be the first point of contact for your team.
- Ensuring adherence to all internal procedures regarding Causeway, the Safe House and any legislation including external KPI's.
- Supporting Advocates to ensure all service users are given excellent support and advocacy by the team, with effective journey plans to independence
- Effective Preventative and Reactive Safeguarding
- Complete weekly management reports and trackers
- Appropriate reporting to Line Manager in weekly meetings
- To organise day to day running of shifts such as appointments, staffing levels and service user’s needs
- To help resolve any on-going issues in the accommodation
- Oversight of Client Management System (CMS) tracking support hours and case management
- Administration of Advocate and volunteer rotas at the accommodation
- Administrating petty cash use at the accommodation
- Arrange team meetings for the house staff and volunteers as well as attend staff and management meetings as needed.
- Liaising with external companies who are completing work in the property e.g. cleaning companies
- Maintaining, and developing as needed, local service links and contacts
- Oversight of health and safety including regular checks at the property
- Oversight of preparation of bedrooms, folders and paperwork for new service users
- Keeping stock of welcome packs and manage donations at the accommodation
- Oversee the implementation of medication policy and procedures across the safe houses
- To ensure the staff/service user and communal (indoor and outdoor) areas are kept clean and tidy and to administrate any necessary cleaning rotas
- To organise weekly activities for service users and be a link for those accessing activities in the local area
- To oversee and help source any health and wellbeing needs in the accommodation
- To encourage feedback and respond to action points raised by service users about the accommodation
- To carry out on call as designated on the rota
- Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole.
Any other duties that are commensurate with the role;
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- Department
- Modern Slavery Services
- Locations
- NE Office
- Yearly salary
- £30,160
- Employment type
- Full-time
- Closing Date
- 06 October, 2024
- Interview date
- Interviews will be scheduled as and when suitable applications are received.
- Direct Reports
- 4
- Contract Duration
- 31st December 2026
- Contracted Hours
- 37.5 hours
Colleagues
Safehouse Coordinator
We're hiring for a Safehouse Coordinator to run the day to day of our safehouses in the North East - which provide a safe space for survivors of Modern Day Slavery.
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