How this role fits into the vision and objectives of Causeway

We currently have an exciting opportunity for 2 Accommodation Advocates working within our SY Male and Family Safe-houses. This role includes providing Service Users with emotional and practical support; advocating on their behalf, communicating with other organisations including but not limited to health professionals, legal representation and the Home office.

We are looking towards a start date in September 2025.

RESPONSIBILITIES:

• Case working service users identified as PVOHT (Potential Victims of Human Trafficking).
• Regular feedback and review meetings with Accommodation Coordinator.
• Arranging and attending appointments with Service users including families.
• Following up all the paperwork and forms in adherence to the terms of the contract; including online reporting. Including but not limited to; weekly reviews, risk assessments, support plans and inductions.
• Ensuring that all Key Performance Indicators (KPIs) are met.
• Ensuring progression of survivors through the system;
• Liaising with organizations and individuals regarding service users and Causeway in a professional manner - including but not limited to SATco, UK Visas and Immigration, Modern Slavery Human Trafficking Unit, other agencies, police, and medical professionals.
• Effective risk assessments and safeguarding in relation to service user safety in conjunction with line manager and safeguarding team
• Identifying support hours and ensuring accurate logging of all hours.
• Ensuring paperwork is being completed correctly and in a timely fashion.
• Ensuring exit strategies are being prepared in a timely fashion.
• Dealing with out of hour crisis in accordance with standby rota.
• Receiving out of hours’ referrals, carrying out inductions, weekly reviews and updating the IT system.
• Duties in relation to the accommodation, including cleaning and preparing service user bedrooms for new arrivals.
• Ensuring adherence to all internal procedures regarding Causeway, the Safe Houses and any legislation.
• Promoting Causeway in adherence to the terms of the contract – this may include attending events on behalf of Causeway as a whole.

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